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Privacy Policy

Last Updated: June 1, 2023

At Aussie Adventures, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect several types of information from and about users of our website, including:

1.1 Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information you provide when filling out forms on our website, including subscription forms and contact requests

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Pages visited on our website and time spent on those pages
  • Referring website addresses

2. How We Collect Information

We collect information from you in several ways:

2.1 Direct Collection

We collect information directly from you when you:

  • Subscribe to our newsletter
  • Fill out a contact form
  • Leave comments on our blog
  • Send us emails or other communications

2.2 Automated Collection

We automatically collect certain information when you visit our website through the use of cookies and similar technologies. This information helps us analyze website traffic and improve our services. See our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 To Provide and Improve Our Services

  • Delivering content and information that you request
  • Personalizing your experience on our website
  • Improving our website functionality and user experience
  • Developing new features and services

3.2 To Communicate With You

  • Responding to your inquiries and comments
  • Sending you newsletters and promotional materials if you have subscribed
  • Providing you with updates about our services
  • Notifying you about changes to our policies

3.3 For Analytics and Research

  • Understanding how visitors use our website
  • Analyzing traffic patterns and user behavior
  • Measuring the effectiveness of our content and marketing
  • Conducting market research and surveys

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you explicitly agree to our processing of your data for specific purposes, such as subscribing to our newsletter.
  • Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services or protecting against fraud, provided these interests do not override your fundamental rights and freedoms.
  • Contractual Necessity: When processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: When we need to process your data to comply with a legal obligation.

5. Sharing Your Information

We may share your personal information with the following categories of recipients:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, email delivery, analytics, and marketing assistance. These service providers are contractually obligated to use your information only for the purposes of providing services to us.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., court orders, government requests).

5.3 Business Transfers

If Aussie Adventures is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5.4 With Your Consent

We may share your information with other third parties with your explicit consent.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

When we no longer need your personal information, we will securely delete or anonymize it. If we cannot delete your personal information (because, for example, it is stored in backup archives), we will securely store it and isolate it from further processing until deletion is possible.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You may request that we correct any inaccurate or incomplete personal information.
  • Right to Erasure: You may request that we delete your personal information in certain circumstances.
  • Right to Restrict Processing: You may request that we restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, machine-readable format.
  • Right to Object: You may object to our processing of your personal information in certain circumstances.
  • Right to Withdraw Consent: If we process your personal information based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. International Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from your country's laws. By using our website, you consent to the transfer of your information to countries outside your country of residence, including Australia, the United States, and other countries where our service providers operate.

When we transfer your personal information to countries outside Australia, we ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.

11. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

12. Changes to Our Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated privacy policy on this page with a "Last Updated" date at the top. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Aussie Adventures
42 Wallaby Way
Sydney NSW 2000
Australia

Email: [email protected]
Phone: +61 2 8765 4321

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